At PNM Resources, we are committed to strengthening the communities we serve by helping others and making a difference in the lives of our customers. Our employees live, work and raise their families in these communities and we are proud to give back through investments that include grants, charitable contributions and employee volunteer time focused on supporting education, economic development and the environment.

We serve electricity to more than 785,000 homes and businesses in New Mexico and Texas through our regulated utilities, PNM and TNMP. PNM Resources currently has a generation portfolio creating more than 2,701 megawatts through the use of traditional and cutting edge generation methods. In the coming years, PNM Resources has committed to revolutionizing our generation capabilities, developing a plan for the integration of ever-larger portions of emissions-free energy and renewable resources.

  • Climate Change Report Download PDF Download This Section
    Real Change | Real Results

    Climate change continues to pose risk and demand answers. We hear the voices of our stakeholders, from investors and businesses to our customers and employees who are conscientious about reducing their own impact on the environment and are concerned about the greenhouse gas emissions associated with generating electricity. We agree, and at PNM Resources we are taking action to protect our environment and conserve our natural resources while building a clean, secure and sustainable energy future.

    PNM Resources has a long history of environmental stewardship, balanced with cost conscientiousness. We advance the use of cleaner sources of energy as well as promote responsible conservation measures, including energy efficiency. We have made, and continue to make, significant investments to reduce the environmental impact of delivering power while minimizing the cost to our customers.

    PNM, our New Mexico utility, previously announced its plan to completely exit coal generation by 2031 and has already significantly reduced overall power plant emissions:

    • In 2018, after the shutdown of Units 2 and 3 at San Juan Generating Station, we reduced CO2 emissions at this plant by 54% below 2005 levels (CO2 comprises the vast majority of PNM greenhouse gas emissions) and
    • As of December 31, 2018, about 34% of PNM generating capacity is carbon-free, including resources owned, leased and under purchase power agreements;

    The Energy Transition Act, passed in the 2019 New Mexico legislative session, demonstrates the state’s commitment to the further integration of cleaner energy sources. The new law sets more aggressive renewable standards and introduces a mandate of 100% carbon-free energy by 2045, while also protecting customers and workers in the transition to clean energy. Energy Transition Bonds are permitted to securitize the unrecovered costs on qualifying coal-fired generation facilities, reducing the cost to customers to retire these facilities earlier and allowing the utility to reinvest in cleaner energy resources.

    Aided by the Energy Transition Act, PNM will continue down the path of transitioning existing energy resources to emissions-free resources. Going forward, our resource planning will achieve dramatic reductions in carbon emissions and lead us to a zero-emission clean portfolio of electricity generation:

    • By 2023, PNM expects to far exceed the United States' voluntary commitment to the Paris Agreement(1) of a 26% to 28% reduction in carbon emissions below 2005 levels by 2025;
    • PNM plans to exit all coal generation by the end of 2031 and reach 70% emissions-free energy by 2032; and
    • PNM has set a new goal for its electricity generation to reach 100% emissions-free by 2040, five years ahead of the state mandate.

    In July 2019, PNM took the next step in the transition to emissions-free resources by filing its application to close the San Juan Generating Station and including different scenarios for the replacement resources necessary to provide New Mexico with affordable, reliable energy as we transition away from coal. The recommended replacement scenario reflects customer savings while maintaining reliability, reducing carbon emissions and giving preference to resources that provide property tax base for the San Juan school district, consistent with the Energy Transition Act.  The filing also requested securitization financing treatment of the projected undepreciated investment in San Juan and approval of the recommended replacement power resources.  PNM requested a decision on the consolidated application by the end of 2019.

    The following figure shows PNM's current and planned emissions-free generation and its anticipated CO2 emissions reduction in 2040.

     

     

    The roadmap for these important decisions is developed through a comprehensive research and planning process known as the Integrated Resource Plan (IRP).

    The IRP is updated every three years and is filed with the New Mexico Public Regulation Commission (NMPRC). Our most recent IRP, filed in 2017, is available at www.pnm.com/irp. The plan examines many scenarios with the purpose of defining the optimal portfolio for generating and transmitting electricity from the perspectives of reliability, customer cost and environmental impact.

     

    The 2017 IRP outlines the responsible and cost-effective actions PNM is proposing to further reduce emissions and increase the use of cleaner energy resources. The PNM 2017 IRP considered, among many other things, the impact of exiting San Juan Generating Station when the ownership agreements and coal supply contract expire in 2022. If the actions in the plan are approved by the NMPRC, PNM will continue on the path to significantly reducing carbon emissions and other environmental impacts and will completely exit coal generation by the end of 2031. The plan in the 2017 IRP, which includes maintaining the existing carbon-free nuclear capacity in our resource portfolio, has the lowest carbon emission projections (in addition to being the most cost-effective) of the many scenarios considered.

     
     

    PNM will continue its collaborative work with customers, environmental organizations, businesses, and other stakeholders to develop the next long-term plan as part of the 2020 IRP. Public participation workshops are scheduled to begin June 2019. The filing will ultimately provide the least cost plan, as mandated by law, but also include the consideration of alternatives that will include options for geographic placement of renewable energy resources, choices between emissions-free technologies and lower cost next generation natural gas.

    PNM will utilize the IRP planning process to evaluate multiple pathways to reach its goal of 100% emissions-free energy by 2040. With passage of the Energy Transition Act, the State of New Mexico has put forth new mandates for all utilities to be 100% carbon free by 2045. As wind and solar generation costs have significantly decreased and the newer energy storage and other advanced technologies continue to progress, PNM can phase out natural gas emissions entirely and complete the transition to 100% emissions-free generation earlier than 2045 – by 2040.

     
    PNM Energy Mix - 2017 IRP

    Energy Efficiency

    Another important and effective focus of our efforts is energy efficiency, which is included in the IRP and embedded in our overall strategy for the future. Reducing energy usage through organic technological evolution and as a result of strong and effective energy efficiency programs at both PNM and TNMP (our Texas utility) is perhaps the best way to avoid emissions and reduce the need for new generation resources.

    PNM began its energy efficiency programs in 2007. Since then, the programs have provided more than $88 million in customer rebates and helped save nearly 3.8 billion kilowatt hours of electricity – enough to power over 560,000 homes for a year. These programs have kept an estimated 2.0 million metric tons of CO2 out of the air and saved 1.1 billion gallons of water.

    “TNMP has been honored by Energy Star four consecutive years for successful energy efficiency programs. In April 2019, TNMP was honored with its second consecutive Partner of the Year Sustained Excellence Award for its High-Performance Homes Program.”

    TNMP energy efficiency programs began in 2002, and have helped save more than 194 million kilowatt hours of electricity – enough to power approximately 21,850 homes for a year. These programs have also provided $29 million in customer incentives and kept an estimated 125,300 metric tons of CO2 out of the air.

    Working Together to Effect Real Change
    Real change is possible. But, it is not easy. In order to accomplish meaningful results, we will be working to partner even more closely with our stakeholders. We have many things to accomplish to reach these important goals, including obtaining regulatory approval for each significant element of our plan. By working together, we can achieve real change and transition to 70% emissions-free energy by 2032, 100% emissions-free energy by 2040, and implement an energy mix that will benefit our customers and our communities for generations to come.

    (1) The Paris Agreement's goal is to strengthen the global response to the threat of climate change by keeping a global temperature rise this century well below 2 degrees Celsius above pre-industrial levels and to pursue efforts to limit the temperature increase even further to 1.5 degrees Celsius.

    Forward-Looking Statements

    Statements made in this Report that relate to future events or our expectations, projections, estimates, intentions, goals, targets, and strategies are made pursuant to the Private Securities Litigation Reform Act of 1995. Readers are cautioned that all forward-looking statements are based upon current expectations and estimates. We assume no obligation to update this information.

    Because actual results may differ materially from those expressed or implied by these forward-looking statements, we caution readers not to place undue reliance on these statements. Our business, financial condition, cash flows, and operating results are influenced by many factors, which are often beyond our control, that can cause actual results to differ from those expressed or implied by the forward-looking statements. These factors include the risks and uncertainties described in the "Risk Factors," "Quantitative and Qualitative Disclosures about Market Risk," and "Management's Discussion and Analysis" sections of our Forms 10-K and 10-Q filed with the SEC.

  • Environment Download PDF Download This Section

    PNM Resources is committed to the responsible use and protection of our natural resources. We have a long-standing record of environmental stewardship. The focus of our efforts to provide environmentally responsible power centers on four key areas:

    • Continuing to develop strategies to provide reliable and affordable power;
    • Transforming the PNM generation portfolio to 100% emissions-free resources by 2040. (see our Climate Change Report);
    • Preparing PNM's system to meet New Mexico's increasing renewable energy resources as cost-effectively as possible; and
    • Increasing energy efficiency participation.

    New Energy Policy in New Mexico - Energy Transition Act

    In March 2019, New Mexico’s Governor signed the Energy Transition Act into law. This was a result of two years’ worth of thoughtful and realistic planning by diverse stakeholders. As we move forward into 2019, the Energy Transition Act supports the PNM long-term strategic plan and provides new tools and benchmarks to help us achieve success. 


    This landmark legislation received broad support from stakeholders across the state including environmentalists, labor, tribal, community, and business leaders. The Energy Transition Act gives PNM a new financial tool to allow for the responsible closure of the San Juan Generating Station (SJGS) in June of 2022 and the exit of the Four Corners Power Plant in 2031.

     

    Equally as important, the Energy Transition Act sets mandates for utilities to achieve 100% emissions-free generation by 2045. It also establishes a new and aggressive Renewable Portfolio Standard (RPS), requiring 40% renewable energy by 2025, 50% by 2030 and 80% by 2040. While at first a 100% emissions-free target might appear an overwhelming task, PNM is well positioned to be an industry leader in this transition - and in fact, is setting a goal to be 100% emissions-free by 2040, five years ahead of the state mandate. Our strategic planning already had us over 70% emission-free resources by 2032, without the Energy Transition Act. 


    PNM took the next step in achieving a 100% emission-free portfolio by filing its Consolidated Application for San Juan Generating Station requesting the abandonment of the San Juan coal plant and approval of recommended replacement power resources on July 1, 2019.  In its application, PNM considered various resource scenarios to balance the cost to customers, reliability and environmental impacts.  In the recommended plan, PNM includes 280 megawatts of owned natural gas-fired peaking units at San Juan, 350 megawatts of solar capacity under purchase power agreements, and 130 megawatts of battery storage capacity (both owned and through energy storage agreements).  The recommended scenario for replacement power results in the lowest cost to customers and achieves significant reductions to carbon emissions, meets reliability standards and brings significant investment to New Mexico.  PNM requested a decision from the New Mexico Public Regulation Commission on the consolidated application by the end of 2019.

    We are fully engaged and monitoring these technology advancements and are well positioned to implement them in the most cost-effective way for our customers.

    Environmental Policy

    PNM and TNMP are dedicated to protecting our environment and complying with all regulations. We recognize and believe in the importance of protecting human health and preserving the environment. We accomplish this through careful planning, strong policies, robust controls and excellent operations. Read more from our Environmental Policy.

    Renewable Energy

     

    We are actively transforming PNM's generation portfolio to cleaner resources. A key part of this effort is achieved through compliance with New Mexico's Renewable Portfolio Standard (RPS). The RPS requires no less than 15% by 2015, and no less than 20% by 2020, of total retail sales to New Mexico customers to be from renewable energy. The 2015 and 2020 RPS also establishes diversity requiresments that include wind, solar and geothermal resources as well as distributed (customer-owned) solar resources.

    Under the Energy Transition Act, the RPS will require 40% renewable energy by 2025, 50% by 2030 and 80% by 2040, while removing the diversity requirements. PNM files annual updates on its procurement plans to achieve these goals. Read more about our RPS compliance in our regulatory information. PNM's generation portfolio is described in more detail in Generation Portfolio.

    Through the Integrated Resource Plan (IRP) process that will commence in June 2019, PNM will develop its renewable procurement strategy to meet the 100% emissions-free goal by 2040. PNM will continue to procure renewable resources while balancing the impact to customer's electricity costs in order to meet New Mexico's RPS requirements.

    PNM also uses renewable energy credits from customer-owned solar generation to meet the RPS requirements. For nearly a decade, PNM has supported customer-owned solar generation, which has helped drive solar industry growth and consumer choice in New Mexico. The PNM Customer Solar Energy Program helps customers save money and supports their commitment to renewable energy. The program is available to any PNM residential or business customer that installs a qualified solar energy system and has it interconnected to the PNM power grid.

    Electric Vehicles

    PNM Resources recognizes that electric vehicles provide an opportunity to reduce the environmental impact of transportation. As we transform PNM's generation resources to a cleaner energy portfolio, customers can feel good about charging their vehicles on the PNM system. Both PNM and TNMP consider the potential impact of greater electric vehicle adoption in planning for grid reliability and resiliency.

    PNM Resources is leading by example on electric vehicles. By the end of January 2019, our fleet will consist of 44 electrified vehicles, including hybrids, ranging from passenger cars to heavy duty trucks.

    PNM provides support to customers wanting to make the switch to cleaner vehicles. Read more here.

    Energy Efficiency

    Energy efficiency plays a significant role in helping to keep customers' electricity costs low while meeting their energy needs. It is one of the Company's approaches to supporting environmentally responsible power. PNM's and TNMP's energy efficiency and load management portfolios continue to achieve robust results. In 2017, incremental energy saved as a result of new participation in PNM's portfolio of energy efficiency programs was approximately 74 GWh. This is equivalent to the annual consumption of approximately 11,000 homes in PNM's service territory. PNM's load management and annual energy efficiency programs also help lower peak demand requirements. In 2017, TNMP's incremental energy saved as a result of new participation in TNMP's energy efficiency programs was approximately 21 GWh. This is equivalent to the annual consumption of approximately 2,300 homes in TNMP's service territory. TNMP has been honored by Energy Star four consecutive years for successful energy efficiency programs. ENERGY STAR In April 2019, TNMP was honored with its second consecutive Partner of the Year Sustained Excellence Award for its High-Performance Homes Program.

    TNMP's and PNM's energy efficiency programs help customers reduce their electric bills and make a positive impact on the environment. TNMP energy efficiency programs started in 2002 and PNM began offering energy efficiency and load management programs to residential and commercial customers in 2007. Read more about PNM's programs on PNM's website, or in PNM's annual energy efficiency regulatory reports. Read more about TNMP's programs at TNMP's efficiency website.

    Environmental Management System

    PNM and TNMP are leaders in the utility industry for minimizing and mitigating the environmental impacts of utility work by having a strong Environmental Management System (EMS) which is rooted in our Environmental Policy and the international ISO 14001 standard for Environmental Management Systems.

    The overall goal of the EMS is to ensure continuous improvement in the Company's environmental performance and foster a Company-wide environmental stewardship ethic.

    Our EMS tools ensure that all Company employees incorporate environmental stewardship in their daily activities. The foundation of the EMS is the Environmental Screening Process. Before field work or new projects begin, PNM and TNMP employees screen their activities to identify potential issues associated with compliance requirements and resource protection. These issues include:

    • habitat and threatened and endangered species,
    • water and riparian area sensitivities,
    • cultural resources,
    • and federal, state and local jurisdictional requirements and permitting.

    When an issue is identified, work does not proceed until environmental clearance containing adequate and appropriate precautions, stipulations and permits has been issued. This system has allowed the company to establish a significant database of environmental and culturally sensitive areas in New Mexico and Texas, using existing government resources as well as data which the Company has specifically collected or funded.

    The Company also requires regular comprehensive environmental training for operational employees and some contractors at least every two years.

     

    Water Usage

    Although PNM uses less than one-third of 1% of New Mexico's freshwater resources, our water conservation, energy efficiency and renewable programs over the last decade have reduced our use by over 37% and saved 4.6 billion gallons of freshwater.

    As part of the transformation of PNM's generation portfolio, PNM is focused on reducing its water use. Innovative technologies such as air-cooling, energy efficiency programs and using renewable energy that does not consume water are very effective ways of reducing our water usage. The shutdown of San Juan Generating Station Units 2 and 3 in December 2017 reduced surface water usage by nearly one-half. The graph below shows that as PNM has added resources to its generation portfolio that require less (or no) water to produce electricity, the intensity rate of our water use, in gallons per MWh, has fallen by 22% since 2007. The chart below includes water use intensity for both PNM owned and purchased resources.


    The steps we are taking to achieve 100% emissions-free generation by 2040 will also result in significant water savings. With the proposed shutdown of San Juan Generating Station in 2022 and PNM’s plan to exit Four Corners Power Plant in 2031, we anticipate that we will save over 40-billion gallons of fresh water through 2040 based upon the amount of fresh water used by these plants in 2018.

    Team Green

    Team Green is an employee-led program, in place since 2007, which has focused on waste diversion at all our facilities. Waste diversion is the practice of diverting waste from landfills, either through recycling or reducing use. Employees at each facility develop programs and practices that make sense for each location. Members meet regularly to share successes, tips and tools with other teams. Team Green has ensured that we have met annual solid waste reduction goals for over a decade. In fact, PNM received recognition from the New Mexico Recycling Coalition twice for its recycling efforts, once for its overall corporate recycling program as Business Recycler of the Year, and once for recycling efforts at its Ruidoso operations office. PNM Resources met the 2018 Corporate Waste Goal with over 15 facilities meeting or achieving a waste diversion rate of 65%.

    Avian Protection

    Both PNM and TNMP have developed Avian Protection Plans (APP) in accordance with the guidelines established by the Avian Powerline Interaction Committee, which includes representation from the U.S. Fish and Wildlife Service. Each APP includes commitments to both reactive and proactive avian protection efforts.

    One method of protection is "bird guarding." PNM and TNMP track and manage avian interactions with aerial electrical equipment and ensure that distribution poles that lead to avian electrocutions and outages are retrofitted with appropriate bird guarding material in a timely manner. Bird guarding material makes distribution poles more avian-safe and less prone to future outages. PNM and TNMP have retrofitted (or bird guarded) thousands of poles on the electrical distribution system. These retrofits are related to both reactionary (bird-caused and tracked outage) and proactive (bird guarding on a systematic basis) efforts.

    Since 2014 the Company has spent over $6.9 million to make distribution poles avian-safe. The cost to bird guard a structure is dependent upon the location, the necessity to plan an outage to bird guard, the aerial equipment located on the pole, and the pole configuration.

    San Juan River Basin Recovery Implementation Program

    PNM is an active participant in the San Juan River Basin Recovery Implementation Program. This innovative endeavor was developed through cooperation among federal agencies, the States of New Mexico and Colorado, Native American nations and tribes, water users and conservation interests with the intent to assist in the recovery of the endangered Colorado Pikeminnow and Razorback Sucker in the San Juan River. As part of the program, the San Juan Generating Station partially funded and maintains a fish passage adjacent to its river diversion to allow these native fish access to critical habitat.

    Coal Combustion Residuals (CCR)

    San Juan Generating Station

    PNM works diligently to protect the environment through air and water monitoring activities, maintaining pollution control equipment, proper waste handling and disposal, waste minimization, including recycling and reuse, and water conservation. To identify, evaluate and reduce the environmental impacts associated with burning coal, San Juan Generating Station (SJGS) uses an environmental management system. This system, which is consistent with the International Organization of Standardization (ISO) 14001 standards, is a comprehensive program to plan, implement, review and continually improve processes that impact the environment. This system includes ongoing monitoring of ground and surface waters so that we can identify and eliminate unauthorized water discharges. SJGS operations are regulated by the N.M. Environment Department (NMED) and the U.S. Environmental Protection Agency (EPA).

    During coal combustion operations at SJGS to produce electricity, coal combustions residuals (CCR, also known as Coal Combustion By-products or CCB) are generated, which consist of:

    • Bottom ash- Larger pieces of ash fall to the bottom of the boiler,
    • Fly ash- Lighter ash is carried by the flu gas into baghouses that remove 99% of the ash from the gas to prevent it from being released into the air. The fly ash is treated with a small amount of water for ease of handling.
    • Gypsum- During the process used to remove sulfur dioxide (SO2) from the flu gas, gypsum is created, an inert substance often used to make wallboard.

    San Juan Mine transports CCR from SJGS back to the mine where they are used for surface mine reclamation and placed as backfill in the former surface mine pits adjacent to the plant. Returning CCR to the mine allows achievement of approximate original contour of the land when reclaiming the area. The New Mexico Mining and Minerals Department currently regulates placement of CCR in the San Juan Mine with federal oversight by the Office of Surface Mining. The EPA's final CCR rule, which became effective on October 19, 2015, does not apply to SJGS or San Juan Mine. The EPA's rule covers coal-fired power plants that manage CCR landfills and surface impoundments which neither SJGS or San Juan Mine have.

    The placement or use of CCR on mine sites for reclamation is supported by a 2006 National Academy of Sciences (NAS) study that concluded that putting CCR in coal mines for reclamation is a viable management option as long as placement is properly planned and managed and the permitting process provides for public involvement. CCR from SJGS sent to the mine for reclamation are placed in mine pits and covered with a least 10 feet of soil, which is then covered with topsoil and seed. The process minimizes surface water contact. Monitoring equipment is placed above and below the CCR to detect any movement of water at the site.

    In 2008, PNM chose to proactively install a groundwater recovery trench below the plant. This trench is designed to capture any potential release of discharges from SJGS. The trench became operational in January 2010 and regular monitoring data is provided to the NMED.

    PNM installed a second groundwater recovery system as part of a 2012 consent decree among PNM, San Juan Mine and the Sierra Club. This groundwater recovery system, consisting of an impermeable, underground concrete-like slurry wall and groundwater recovery trench, is designed to capture groundwater downstream of SJGS and the San Juan Mine. General construction on the system commenced in June 2017 after the complex technical design was completed and all of the proper permits and approvals were acquired from the various regulatory agencies and landowners. The system went into operation in December 2018.

    Multiple studies have been conducted to determine whether the CCR from SJGS have the potential to come in contact with groundwater at the San Juan Mine and affect the underlying groundwater quality. Based on these studies, the rate of re-saturation of the mine spoil is expected to be extremely slow due to New Mexico's arid climate and the low rate of recharge to the aquifer. Studies have found that the very low to no downward flow of groundwater through the unsaturated CCR indicates that the potential for any impact to the underlying regional aquifer at the San Juan Mine is minimal. In addition, assessments have indicated that the low groundwater volume and velocity in the coal seam and the high dilution potential of the San Juan River alluvium (soils and sediment deposited by the river) help lessen the potential impacts if such groundwater migrated into the San Juan River alluvium. Based upon the above considerations, the contribution and impacts of discharges of groundwater from CCR placed in former mine pits to the underlying aquifer and the San Juan River are extremely low.

    Four Corners Power Plant

    PNM owns 13% capacity of Four Corners Power Plant ("Four Corners"). Arizona Public Service ("APS"), the operator of Four Corners, currently disposes of CCR in surface impoundments and dry storage areas. The disposal of CCR at Four Corners is subject to the EPA's CCR rule. Prior to implementation of the rule, Four Corners was already subject to federal regulatory requirements designed to monitor for potential groundwater and surface water impacts of plant operations.

    Four Corners is in compliance with the CCR rule and is meeting all applicable requirements. For facilities like Four Corners, the rule requires ongoing, phased groundwater monitoring. In addition, the rule specifies that, by October 17, 2017, electric utility companies that own or operate CCR disposal units, such as APS, must have collected sufficient groundwater sampling data to initiate a detection monitoring program. To the extent that certain constituents were identified through this initial detection monitoring at levels above thresholds provided in the CCR rule, the rule required the initiation of an assessment monitoring program by April 15, 2018. In 2018, APS completed the statistical analyses for its CCR disposal units that triggered assessment monitoring. APS determined that some of its CCR disposal units at Four Corners will need to undergo corrective action. In addition, to the extent that compliance with the CCR rule did not otherwise trigger the need for these CCR disposal units to close, such units must cease operating and initiate closure by October of 2020. APS initiated an assessment of corrective measures on January 14, 2019, and anticipates completing this assessment during the summer of 2019, during which APS will gather additional groundwater data, solicit input from the public, host a public hearing, and select appropriate remedies.

    On January 31, 2019, APS released the Annual Groundwater Monitoring and Corrective Action Report for 2018. This report is the formal regulatory method for releasing annual groundwater monitoring data. See: https://www.aps.com/en/ourcompany/ratesregulationsresources/environmentalcompliance/CCRDocuments/FC_GW_AnRpt_021_20190131.pdf

  • Generation Portfolio Download PDF Download This Section
    A Commitment to Reliable, Affordable, and Environmentally Responsible Power

    PNM Resources is focused on safely providing reliable, affordable, and environmentally responsible power. Our Texas utility, TNMP, provides transmission and distribution services, and does not own any generation resources. In New Mexico, PNM Resources provides integrated electricity services that include the generation, transmission, and distribution of electricity for retail electric customers. PNM Resources is developing strategies to provide reliable and affordable power while transforming PNM Resources' generation resources to a cleaner energy portfolio by reducing carbon dioxide emissions.

    PNM Resources: Owned Generation Portfolio

    PNM Resources has ownership interests in a number of different power generation facilities that provide energy to its New Mexico customers. Because PNM Resources is a regulated electric utility with nearly all of its generation resources dedicated to serving customers in its regulated jurisdictions, it does not have exposure to stranded assets based on the fluctuation of market prices for its products that other energy companies (such as oil and gas producers) may experience. PNM Resources has exposure to impairments from stranded generation assets only if it is not permitted by the New Mexico Public Regulation Commission (NMPRC) to recover its investments. Under certain circumstances, such as described in Note 1 below, the company may agree to forego partial recovery of its investments in a negotiated regulatory settlement. Commissions, such as the NMPRC, approve both the addition of new generation resources to serve customers and the timeframe which those resources should serve customers and be recovered through retail rates, essentially approving both the assets and the associated useful life. Should a commission mandate the stranding of an existing asset without allowing a utility to recover its investment, the utility has the opportunity to appeal that decision to a higher governing body such as the state supreme court.

    The table below provides a list of PNM-owned generation resources.

    Notes:
    • In December 2017, PNM Resources retired SJGS Units 2 and 3. This retirement was part of an agreement with EPA and the State of New Mexico and the subsequent negotiated regulatory settlement that was approved by the NMPRC. This negotiated regulatory settlement resulted in PNM Resources foregoing recovery of 50% of its undepreciated investment in San Juan Generating Station Units 2 and 3 at December 31, 2017 in exchange for the allocation of its previously unregulated investment in the carbon-free Palo Verde Nuclear Generating Station Unit 3 to its New Mexico retail jurisdiction beginning January 1, 2018. In December 2015, PNM Resources recorded a regulatory disallowance of approximately $128 million that is representative of the portion of the investment in San Juan Generating Station Units 2 and 3 that is not to be recovered from rate payers. In association with the retirement of San Juan Generating Station Units 2 and 3, PNM Resources acquired an additional 197 MW of San Juan Generating Station Unit 4 beginning on January 1, 2018, including 65 MWs that will not be included in PNM Resources's jurisdictional rates.
    • The most cost effective portfolio to serve New Mexico customers with affordable, reliable and environmentally responsible power identified in our 2017 Integrated Resource Plan (2017 IRP) shows that PNM Resources should exit the remaining two units at San Juan Generating Station in 2022 and exit Four Corners Power Plant in 2031. Management's assessment of the cost effectiveness of the coal plant retirements in the 2017 IRP assumed full cost recovery of the remaining investments in these plants. These actions would result in PNM Resources's Generation Portfolio being coal-free by 2031.

    Our ownership interests in coal-fired power plants totaled 983 MW at the end of 2017, but fell to 762 MW in 2018. PNM Resources has proposed reducing coal-fired resources further, such that by 2023, it would only own 200 MW, and be coal-free in 2032. For more information on our future generation portfolio, see the Resource Planning section below or Integrated Resource Plan at www.pnm.com/irp.

    PNM Resources: Purchase Power Agreements

    PNM Resources has additional resources it uses to serve jurisdictional needs through power purchase agreements. PNM Resources added solar power purchase agreements in 2018.

    PNM Resources: Energy Production and Emissions

    Our current generation portfolio generates electricity to reliably meet the needs of our jurisdictional customers, wholesale customers, and for energy market transactions. In 2005, 57% of system energy was from coal-fired resources. In 2018, coal-fired generation made up about 40% of system energy.

    PNM Resources has worked to significantly reduce emissions over the past 15 years through the installation of additional pollution control technologies at San Juan Generating Station (SJGS), the increased use of renewable energy, and the use of natural gas, and the development of extensive energy efficiency and conservation programs for customers. The efforts at SJGS include:

    • A $320 million environmental upgrade between 2006 and 2009,
    • Retirement of Units 2 and 3 the end of 2017, and
    • Installation of selective non-catalytic reduction to further reduce nitrogen oxide emissions on Units 1 and 4.

    Going forward, our proposed generation portfolio would achieve dramatic reductions in carbon dioxide emissions, as well as other emissions. See our Climate Change Report.

    Much of the proposed reductions in emissions, including carbon dioxide emissions, has its origins in a forward-looking plan PNM Resources developed with the State of New Mexico and the Environmental Protection Agency (EPA) for SJGS. This plan was developed to address federal Regional Haze regulations under the Clean Air Act but has significant impact in reducing carbon dioxide emissions and the added benefit of significant reductions in water use. Currently, there is no rule in effect to regulate carbon dioxide emissions from existing fossil-fueled power plants. EPA issued a Notice of Proposed Rulemaking in 2017 to repeal the Clean Power Plan, which would have regulated carbon dioxide emissions by requiring power generators to change their energy portfolios (shifting generation from coal to gas, and from fossil fuels to renewable energy). The Clean Power Plan never went into effect; it was stayed by the U.S. Supreme Court as litigation proceeded. In a separate but related action, EPA proposed a rule in August 2018, informally known as the Affordable Clean Energy rule, which would suggest “candidate technologies” for states to require on existing fossil-fueled plants, which could reduce carbon dioxide emissions. After the rule is finalized, each state would submit a plan to EPA for power plants in its jurisdiction. Regardless of future regulation or legislation to reduce greenhouse gas emissions from existing fossil-fueled power plants, PNM Resources has made major strides in reducing its emissions, and expects to continue on this path.

    Resource Planning

    PNM Resources conducts research and planning activities using a number of different avenues including preparing an Integrated Resource Plan (IRP) once every three years. The IRP identifies portfolios of resources to supply PNM Resources's customers' energy needs over a 20 year period with a specific action plan for the next four years. The IRP is a public process that includes numerous meetings and public inputs to generate the plan. The filing requirements specify that for resources whose costs and services are equivalent PNM Resources should prefer resources that minimize environmental impacts. The IRP results in an investment roadmap for the Company and documents the actions required to achieve the plan's objectives over the next four years.

    On July 3, 2017, PNM Resources filed the 2017 IRP with the New Mexico Public Regulation Commission. Analysis in the 2017 IRP shows a most cost effective portfolio that would result in the following changes to PNM Resources's generation resources:

    • Retire SJGS coal-fired Units 1 and 4 in 2022 (497 MW retail + 65 MW merchant) after the existing coal-supply agreement expires on June 30, 2022 (Units 2 and 3 were retired at the end of 2017),
    • Exit the 13% participation (200 MW) in Four Corners Power Plant when the existing coal-supply agreement expires in 2031,
    • Acquire replacement power consisting of renewables, natural gas, and potentially energy storage, and
    • Retain existing 114 MW of leases in Palo Verde.

    The 2017 IRP presented resource portfolio plans for scenarios that assumed SJGS will operate beyond the end of the current coal supply agreement that runs through June 30, 2022 and for scenarios that assumed SJGS will cease operations after mid-2022. The 2017 IRP data shows that retiring SJGS in 2022 would provide long-term cost benefits to customers, including further significant reductions in carbon dioxide emissions and more clean energy options for customers. PNM Resources plans to propose replacement power for SJGS Units 1 and 4 that include the use of cleaner fuels.

    With the recommendations in the 2017 IRP, PNM Resources is on track to reduce GHG emissions by 81% by the year 2032 and by 87% by 2040. The following figure provides the historic and projected carbon dioxide emissions for our owned generation and purchase power agreements.

    The results of the 2017 IRP illustrate that energy needs are changing, and replacing coal-fired generation with renewable energy and more flexible generators will save money for customers in the long run. The 2017 IRP is not a final determination of PNM Resources' future generation portfolio. Retiring PNM Resources' share of SJGS and exiting Four Corners would require approval by the NMPRC.

    Palo Verde Nuclear Generating Station

    PNM Resources is proud to be a participant in Palo Verde Nuclear Generating Station (Palo Verde), the largest nuclear power plant in the U.S., located near Phoenix, Arizona. Palo Verde is licensed and routinely inspected by the Nuclear Regulatory Commission (NRC). It is a three-unit, 3,810 MW generating station operated by Arizona Public Service Company that serves more than one million homes in the Southwest. It will provide about 33 percent of the power needs of PNM Resources consumers in 2018.

    Palo Verde emits no carbon dioxide in the generation process. The plant generates spent nuclear fuel that is stored in an onsite fuel pool until it can be transferred to dry storage casks inside an NRC licensed, on-site storage facility. This facility may be expanded to include all required casks for nuclear fuel used through Palo Verde's NRC Operating License duration of 2047.

    Palo Verde is the only nuclear energy facility in the world that uses treated sewage effluent for cooling water. The sewage effluent water is produced from the metropolitan Phoenix area. The wastewater is treated again at the plant's water reclamation facility and then stored in an 80-acre reservoir for use in the plant's nine cooling towers. More than 20 billion gallons of water are recycled each year.

  • Social Download PDF Download This Section

    PNM Resources Inc. has a demonstrated commitment to build productive relationships with stakeholders, including customers, regulators, legislators and intervenors through outreach, collaboration and various community-oriented programs.

    Community Involvement

    PNM Resources has a long tradition of supporting the communities it serves in New Mexico and Texas. The Company demonstrates its core value of caring through the PNM Resources Foundation, corporate giving, widespread employee volunteerism, and PNM's low-income assistance program.

    PNM Resources Foundation
     

    The PNM Resources Foundation supported 40 New Mexico nonprofits in 2018 with $750,000 toward their missions through the New Century of Service Grant Program. This grant is designed to promote economic development, education and the environment within the PNM service area. The grants are awarded to organizations that work to innovate new products and services that, in turn, grow and develop businesses in New Mexico; create collaborative community spaces for public use; and provide educational opportunities that support economic development.

    In honor of PNM turning 100 years old, PNM Resources and its shareholders made a sizeable contribution to the PNMR Foundation, totaling $1 million over the course of two years. These Centennial Grants were awarded to 5 nonprofits supporting economic and workforce development projects in New Mexico.

    The PNM Resources Foundation awarded $100,000 in Power Grants in 2018 to 15 nonprofits in Texas for projects ranging from STEM learning programs, mobile libraries, and community safety projects. The grant program is designed to help nonprofit organizations build more vibrant communities.

     
    Employee Volunteerism
     

    Employees across the Company demonstrate their involvement and dedication to the communities that they live and work in through their donations of time, money (which the Company may match through its Volunteer Grants or Matching Grants programs) and United Way giving. We also encourage employees to participate in the Company-sponsored Day of Service event that is held annually, providing employees the opportunity to take a work day to connect with their communities. In addition, employees are offered eight hours of volunteer time off to support the organizations of their choice.  In 2018, more than 700 PNM and TNMP employees and retirees contributed approximately 11,500 volunteer hours serving their local communities.

    Low-Income Customer Assistance

    For more than a decade, PNM has focused on outreach efforts to connect low-income customers with nonprofit community service providers offering support and help with such needs as utility bills, food, clothing, medical programs, services for seniors, and weatherization. In 2018 alone, PNM hosted 50 assistance fairs throughout its service territory to help low-income customers. The PNM Good Neighbor Fund provided $462,051 in utility bill support to 3,811 families in 2018.

    Native American Outreach

    PNM also works extensively with the many American Indian tribes that are located in New Mexico. For example, in 2013, PNM and the Navajo Nation embarked on a $1 million commitment over a five-year period to the PNM Navajo Nation Workforce Training Program. PNM joined forces with Navajo Technical University in Crownpoint, NM and San Juan College in Farmington, NM to offer scholarship to Navajo students. The program was created to help minimize the economic impact of PNM complying with federal visibility standards that resulted in the closure of two of the four units at San Juan Generating Station in 2018 and to ensure that the Navajo Nation and Four Corners area have the trained workforce needed for existing and emerging careers. As of December 2018, the program has awarded 570 scholarships to Navajo students, with 260 students earning their trade certificates, associate degrees and bachelor degrees. In 2018, PNM made an additional contribution of $100,000 ($50,000 to each school) to fund scholarships through the Spring 2019 semester. In total, over a 6-year period, PNM has provided $1.1 million to help further the education of Navajo students.

    Customers

    The Company strives to deliver a superior customer experience for both PNM and TNMP customers.

    PNM, as a vertically integrated utility, has more opportunities to connect with customers. PNM continues to focus its efforts to enhance the customer experience through customer service improvements, including billing and payment options, strategic customer engagement, and improved communications. These efforts are supported by market research to understand the varying needs of customers, identifying and establishing valued services and programs, and proactively communicating and engaging with customers.

    PNM supports a number of different avenues that help our customers with bill assistance due to financial circumstances. These include:

    • Good Neighbor Fund: PNM customers who are facing a financial emergency can receive a grant to help pay part or all of a past-due PNM bill. This is funded through generous donations from our customers and employees which are matched by PNM. PNM also makes corporate contributions to this fund.
    • LIHEAP: Eligibility is determined by several factors, including household income and immigration status. Benefit amount is based on other factors, including income, household size, household members' ages, disabilities
    • Moratorium: Customers who qualify for low-income help from LIHEAP, may also qualify for the New Mexico heating season moratorium. Certain customers' electricity cannot be turned off from November 15, 2017 through March 15, 2018.
    • PNM Payment Arrangements: Customers that receive a PNM bill with a disconnect notice, and are unable to pay the amount due by the "pay no later than" date, can request a payment extension. Not all accounts are eligible for more time to pay an already past-due amount.
    • Medical Certificate Program: PNM provides information on the medical certificate program with bills that are subject to disconnection for nonpayment. The customer must qualify financially through the Human Services Division in order to qualify for this exemption.
    • Energy Efficiency Programs: PNM supports several other energy efficiency programs that help customers save money

    TNMP's primary customer focus in the Texas deregulated market concerns reliability and supporting deregulated market operations. For customers, that means the lights are on and that transactions with retail electric providers are completed within market protocols. TNMP also focuses on preparing customers for outages when severe weather is forecasted. Most critical is providing effective outage reporting and restoration updates from customer service and automated phone services in conjunction with TNMP's outage-management system.

    Customer privacy policies can be found on pnm.com and tnmp.com.

    Our customer service employees are trained to handle the broad range of inquires that commonly come from our customers. We have Customer Service Representatives that are fluent in English and Spanish. We handle approximately 4,500 Spanish calls monthly, which represents about 6% of our call volume. Spanish-speaking customers also have the opportunity to conduct electronic transactions via our Spanish Automated Phone System and we offer helpful information in English and Spanish on pnm.com. Demand in our customer service center for languages other than English and Spanish is minimal and typically the customer is able to interpret the call through a family member or friend. For customers who are deaf, there is a TTY service that enables interaction with our customer service team via the telephone.

    Employees

    At PNM Resources, we value the diversity of our work force and actively seek opportunities for incorporating diversity within our family of companies. We believe a diverse work force enriches our environment and helps us better meet the needs of our employees, customers and shareholders.

    PNM Resources employs about 1,690 employees in New Mexico and Texas.
     
    • Minorities comprise approximately 49% of our work force
    • Veterans comprise approximately 9% of our work force
    • 60% of new hires in 2018 minorities and 36% were women
    • Three women and one minority serve as company officers
    • Four women serve on the PNM Resources Board of Directors (including the Chairperson, President and CEO)

    At PNM Resources, our benefits are competitive, designed to meet the varied wants and needs of our employees and cultivate a work environment that encourages personal and professional growth. The Company-offered insurance plans are available to the employee and eligible dependents, including same-sex spouses. Although we typically do not employ a large percentage of part time employees, for those we do employ, many of the benefits that are available to full time employees are also extended to part time employees at reduced percentages, including receiving at least 100 hours of paid time off per year, and eligibility for tuition reimbursement at 50% of the rate of full time employees.

    PNM Resources also provides compliance and safety training to employees. This includes training that is required by external agencies (e.g. Occupational Safety and Health Administration (OSHA), Federal Energy Regulatory Commission (FERC) and North American Electric Reliability Corporation (NERC)). We also provide technical/functional training and leadership training, both online and in classroom, in addition to the tuition reimbursements described above. As of December 31, 2018, approximately 40% of our workforce population was represented by collective bargaining agreements. The PNM IBEW contract expires April 30, 2020 and the TNMP IBEW contract expires August 31, 2019.

    Our average employee turnover for 2018 was about 10% across the Company (this excludes any terminations due to reduction in force or death). As of December 31, 2018, 11.5% of the workforce was at risk of retirement.

     
     

    Safety is one of our Core Values. Reducing injuries has been a challenge for our Company. Our goal is to achieve industry-leading safety performance and ultimately become a zero-injury workplace. PNM Resources has initiated an effort across the company to renew the focus on safety and to encourage each and every employee to "Be the Reason Everyone Goes Home Safe." We are encouraging every employee to set the tone, raise awareness and clearly communicate that even one accident or injury is too many, and that nothing should take precedence over keeping ourselves and our colleagues safe.

    The company has numerous employee policies that govern hiring practices, parental leave, health and safety, employee performance evaluations, anti-corruption, and anti-trust. Our Do The Right Thing code of conduct is an over-arching guiding document that lays the foundation of what is expected of employees. We also abide by an Equal Employment Opportunity policy that meets regulations and we believe that this helps to cultivate our environment of personal and professional growth.

     

    Political Participation and Contributions

    PNM Resources, PNM and TNMP Support an Open and Transparent Political Process

    The Company believes that public policy decisions shape the direction of our government and impact the environment in which we do business and the quality of life for all. Engaging in an open and transparent political process is an important principle of the Company. Accordingly, the Company encourages its employees and stakeholders to participate in the political and public policy making processes. We support and strictly comply with all applicable federal, state, and local laws governing our political activities, and are committed to ensuring our actions reflect the Company's strong ethical standards.

    Employee Political Participation

    Employees at all levels are encouraged to participate in the political process and fully exercise their rights. Consequently, the Company generally will not promulgate policies that restrict any appropriate, lawful participation.

    However, campaign contributions to candidates seeking election to the New Mexico Public Regulation Commission (NMPRC) must be given special consideration given the NMPRC's role as a regulator of the rates and services of PNM. Therefore, Company officers should refrain from contributing to NMPRC candidates or their campaign committees.

    Laws and regulations governing political activities and contributions are complex, and employees are prohibited from acting on behalf of PNM Resources or in any way giving the impression that their own opinions represent those of the Company unless they are expressly authorized to do so.

    PNM Resources supports and encourages eligible employees to participate in the PNMR Responsible Citizens Group (RCG), an-employee funded political action committee (PAC) governed by its own board of trustees.

    Corporate Political Participation

    Federal laws govern how a corporation may participate in the political process. On a limited basis and with the approval of the senior government affairs officer, PNM Resources may use corporate funds to make contributions to 527 organizations (tax-exempt organizations that engage in political activities), trade associations and for independent expenditures. PNM Resources also makes contributions to 501(c)(4) organizations whose primary purpose is to promote social welfare.

    PNM Resources generally supports public policies that further the Company's business objectives; promote a diverse mix of resources for providing electricity to our customers; and support investments in the infrastructure needed to ensure safe, environmentally responsible, reliable, and cost-effective service for our customers. The Company's decisions on spending corporate funds are based on what is in the best interests of the Company and what we believe is sound public policy, and not on the personal preferences of Company officers, directors or employees.

    We also engage in important state and federal issues through trade associations that represent a broad array of professional and industry interests. Depending on their roles, these organizations may be subject to lobbyist registration and disclosure reporting obligations, with their reports made available to the public by the federal and state agencies overseeing lobbying activities. If a trade association to which the Company has contributed informs the Company that a portion of annual dues was used for lobbying, the Company discloses the name of the trade association and the dollar amount used for lobbying in its Annual Report of Contributions (below), provided that the amount is $1,000 or more.

    Additionally, we are active in local chambers of commerce because the Company actively supports the economic vitality of the areas we serve.

    PNM Resources' policies require that representatives of the Company file all political compliance reports required by the Federal Elections Commission and state election compliance offices in a complete and timely manner.

    Responsible Citizens Group (RCG)

    PNM Resources supports the RCG. As permitted by law, the Company may match employee contributions with donations to qualifying charities to encourage employee membership and participation in the RCG. While the Company is not permitted to make contributions to the RCG, the law does permit the Company to fund certain RCG administrative expenses such as the cost of sending periodic newsletters, conducting the annual meeting, etc.

    Independent Expenditures

    PNM Resources may make independent expenditures from its own funds or contribute to a separate registered PAC that engages in independent expenditures concerning specific candidates, initiatives or referenda to the extent permitted by law. All such expenditures are reported annually to the Audit and Ethics Committee of the Company's Board of Directors. PNM Resources provides support for New Mexicans for Progress, a PAC to educate the public on public policy that advances the creation of jobs, infrastructure and economic development.

    Lobbying

    PNM Resources actively participates in the political process to help shape policies that support our efforts to effectively and responsibly serve our customers, advance our business strategies and goals, promote effective public and government relations, and serve the interests of key stakeholder groups. By engaging with elected officials, community and business leaders, and state agencies, among others, we strive to conduct our business as transparently as possible to build trust and develop lasting partnerships that promote growth and innovation within our communities.

    PNM Resources engages registered lobbyists, both federal and state, to support its legislative and regulatory activities. These lobbyists are carefully selected and are engaged only with the approval of senior management responsible for government affairs oversight.

    Company employees whose main job is to lobby at the federal, state and local government levels are not permitted to make personal contributions to candidates for state and local offices in New Mexico and Texas. These employees and other interested eligible employees are provided the opportunity to participate in the RCG, where the board of trustees oversees the distribution of campaign contributions.

    Trade Association

    PNM Resources works with trade associations in its government relations activities. Depending on their capacity and function, some trade associations may be subject to lobbyist disclosure reporting obligations, with their reports made available to the public by the federal and state agencies overseeing lobbying activities. For the trade associations where PNM Resources has contributed $1,000 or more, and the organization informs the Company a portion of annual dues was used for lobbying, PNM Resources discloses the name of the trade association and the dollar amount used for lobbying in its Annual Report of Contributions which is included below.

    Information on PNM Resources' Corporate Political Contributions

    As part of our continued commitment to an open and transparent political process, we are pleased to provide a voluntary report of corporate contributions made to 527 organizations. Below, we report the lobbying portion of payments and dues to trade associations that, if made directly by PNM Resources, would not be deductible under section 162(e) of the Internal Revenue Code. The report on the lobbying portion of payments and dues is based upon information provided by the trade associations.

    PNM Resources' Annual Reports of Contributions and Expenditures
     

    (1)Depending on their capacity and function, some trade associations may be subject to lobbyist disclosure reporting obligations, with their reports made available to the public by the federal and state agencies overseeing lobbying activities. This report includes trade associations to which PNM Resources made payments greater than $1,000 for dues and which notified PNM Resources of the portion used by that organization for expenditures or contributions that if made directly by PNM Resources would not be deductible under section 162(e) of the Internal Revenue Code.

    (2)Reported amount represents the estimated portion of PNM Resources dues that if made directly by PNM Resources would not be deductible under section 162(e) of the Internal Revenue Code and is based upon information requested and received by PNM Resources.

    All PAC contributions are publicly disclosed on the Federal Election Commission website. You can also view RCG contributions to state and local political campaigns on the New Mexico Secretary of State's website (http://sos.state.nm.us) as well as the Company's contributions to independent expenditure PACs.

    Public Disclosure

    PNM Resources and their lobbyists are required to file lobbying reports with Congress and with state agencies on a regular basis. The reports include information on the issues lobbied, the agencies contacted and the expenditures made, and are available for public review on the websites of the U.S. House of Representatives (http://www.house.gov) and the U.S. Senate (http://www.senate.gov). State reports for PNM lobbyists are available for review through the New Mexico Secretary of State (http://sos.state.nm.us), and state reports for TNMP lobbyists are available for review through the Texas Ethics Commission (https://www.ethics.state.tx.us).

  • Economic Download PDF Download This Section
    Financial Impact
     

    Governance Download PDF Download This Section
    Sustainability Governance
     

    PNM Resources recognizes that sustainability is an integral part of achieving long-term shareholder value and our strategic goals. Through our regulated utilities, PNM and TNMP, we are dedicated to continuing to serve our customers with reliable, affordable, and environmentally responsible power while transforming to a cleaner energy portfolio and maintaining the reliability and resiliency of the electric grid. Corporate responsibility is embedded in our organization's culture to Do the Right Thing and be the reason everyone goes home safely every day. Our sustainability efforts are managed by our executive leadership team and overseen by the Board of Directors.

    Our commitment to governance policies and practices that serve the interests of the Company and our shareholders, customers and communities is underscored by the following corporate governance practices and facts for PNM Resources that are described further on our annual proxy statements:

    Our sustainability efforts, developed through research, benchmarking and engagement with our stakeholders, support our five strategic objectives identified by our Board and executive leadership team through our strategic planning process:

    • Create an environment where employees can succeed
    • Engage and earn the trust of our customers and stakeholders
    • Always strive for operational excellence
    • Create value for our shareholders
    • Transform our portfolio for a sustainable future

    In conjunction with these objectives, we remain focused on three financial goals:

    • Earning authorized returns on our regulated businesses
    • Delivering earnings and dividend growth at or above industry-average
    • Maintaining solid investment grade metrics
    Management Oversight

    The executive team (comprised of our CEO, CFO, SVP General Counsel, SVP Public Policy, and SVP Utility Operations) plans and executes on programs designed to achieve PNM Resources' strategic goals, including investing in a clean, secure and sustainable resource portfolio and other corporate responsibility efforts.

    Management is also responsible for assessing significant risks, including the multiple risks and opportunities related to climate change matters, executing appropriate responses, and reporting to the Board on the status of risk activities. Management prepared with Board oversight, a Climate Change Report that details PNM's efforts to transition to a coal-free generation portfolio.

    Board Oversight

    Our well-qualified, diverse, and high functioning Board of Directors follows a regular meeting schedule to consider and address key issues, including those related to corporate responsibility and sustainability matters. In addition, the Board conducts an annual strategy session to consider new and emerging trends, consult with outside experts, and assess current strategies and initiatives. In recognition of the importance of sustainability to achieving long-term shareholder value and our strategic goals, seven members of our ten-member Board have environmental/sustainability expertise relevant to the Company's business of providing reliable, affordable and environmentally responsible power to its customers.

    As discussed above, our management is responsible for managing risk and bringing to the Board's attention the most significant risks facing the Company. The Board oversees the processes established to identify, assess, mitigate, and monitor risks. Throughout the year, the Board reviews information regarding the potential significant risks facing the Company. Each significant strategic risk is overseen by the full Board to facilitate more effective integrated risk and strategy oversight. Board oversight includes consideration of the various challenges and opportunities presented by these risks, plans to mitigate risks, and the impact these risks may have on our strategy.

    For many years, management has identified and reported to the Board on multiple risks and opportunities related to climate change, including potential environmental regulation, transformation of PNM's generation portfolio, technological innovation, and availability of fuel and water for operations. These significant risks are overseen by the full Board. In addition, the Board approves certain Company investments in environmental equipment and grid modernization technologies. In contemplating new investments and against a backdrop of a transforming and increasingly interconnected industry, the Board also considers risk related to cybersecurity. Other significant risks overseen by the full Board include safety, New Mexico stakeholder relationships, and physical security.

    The Board is continuously advised of our practices and procedures to assess the impacts of our operations on the environment. The Board carefully considered the multiple risks and opportunities related to climate change in requesting the preparation of the Climate Change Report and approving PNM's plans and strategy to transition to a cleaner energy portfolio, as well as PNM's and TNMP's investments to enhance their grids to support the expansion of renewable energy.

    The Board also allocates responsibility for oversight of other risks and sustainability and corporate responsibility matters among the committees of the Board:

    • Our Nominating and Governance Committee oversees our Corporate Governance Principles, risks related to succession planning for the Board and non-employee director compensation.
    • Our Compensation and Human Resources Committee is responsible for establishing our executive compensation program to align with our strategic goals and objectives and encourage our highly qualified executive team to operate our business in a sustainable manner, while overseeing succession planning risks for our executives and risks related to the compensation program.  Our executive compensation programs are described in our annual proxy statements filed with the SEC.
    • Our Audit and Ethics Committee oversees our Do the Right Thing: Principles of Business Conduct and plays a central role in overseeing the integrity of our financial statements and reviewing and approving the performance of our internal audit function and independent auditors and is regularly briefed on our North American Electric Reliability Corporation risks and risk mitigation programs.
    • Our Finance Committee oversees our capital expenditures and financial health, including the capital programs supporting PNM's transformation to a cleaner energy portfolio and enhancements to PNM's and TNMP's grid.  The Finance Committee also oversees the Company's management of risks associated with capital availability, liquidity and costs thereof; and monitors the execution of the Company's energy supply, sales, and hedging programs.

    In executing its risk oversight duties, the Board accesses extensive internal and external expertise regarding the Company's challenges and opportunities, including those related to climate change. For example, in addition to extensive leadership experience at public utilities, the Board's Chairman, Ms. Collawn, is the current chairman of the board of the Electric Power and Research Institute ("EPRI"), an independent non-profit research institute engaged in researching innovative climate change-related technology and policy matters for the power industry. During 2017-2018, Ms. Collawn was chairman of Edison Electric Institute ("EEI"), an association representing all investor-owned electric companies in the U.S. that has been an active participant in the United Nations Framework Convention on Climate Change. The Board is also informed about the Company's active involvement in multiple EPRI programs and participation on various EEI committees focused on environmental risks, including climate-related, and technological innovation to address these risks.

    Furthermore, the Board has always demonstrated leadership on climate change matters. Ms. Collawn personally attended climate meetings in Paris and led the Company through the shutdown of two of the four coal-fired generation units at SJGS, which resulted in significant reductions in carbon dioxide emissions that would have led to New Mexico's attainment of the requirements set forth in the now stayed Clean Power Plan. Additionally, under Ms. Collawn's leadership and during the previous Chairman's leadership, the Company was one of the founding members of the U.S. Climate Action Partnership formed in 2006 and endorsed the 2009 Waxman-Markey climate change bill, aimed at significantly reducing CO2 emissions and increasing renewable energy across the U.S.

    In addition to our Chairman, six independent members of our current 10-member board have the following environmental and sustainability expertise relevant to our regulated electric utility businesses: (i) director Alan J. Fohrer is a former chairman and CEO of Southern California Edison while it was a leader in both renewable energy purchases and energy efficiency and he also has co-chaired EEI's energy delivery and reliability committees and served on the boards of directors of the Institute of Nuclear Power Operations, (ii) director E. Renae Conley's has CEO experience at an energy consulting firm and directorships and executive officer positions at public energy companies, (iii) director Sidney Gutierrez served as director of Environmental, Safety and Health Programs of Sandia National Laboratories, (iv) director Maureen Mullarkey served as a director of another public energy company and served as an Entrepreneur in Residence with the Nevada Institute for Renewable Energy Commercialization, and (v) as discussed below, Vicky A. Bailey and James A. Hughes, who joined the Board on January 1, 2019 bring additional significant environmental, climate change and sustainability expertise that the Board determined to be highly relevant to transforming to a cleaner energy portfolio and enhancing the reliability and resiliency of the grid.

    Ms. Bailey has over thirty years of high level, national and international experience in energy and regulated industries, including as a current director of two public energy companies. Ms. Bailey also serves as a director of Battelle Memorial Institute, a non-profit applied science and technology organization that manages several of the National labs across the country for the United States Department of Energy, and was a trustee of the North American Electric Reliability Corporation (2010-2013), the not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. She was appointed as Assistant Secretary at the United States Department of Energy (2001-2004) for both International Affairs and Domestic Policy, was appointed to the Blue Ribbon Commission on America's Nuclear Future (2010) and was the first female to be elected chairman of the Board of the United States Energy Association (2013).

    Mr. Hughes also has extensive experience in the energy industry, particularly with respect to the renewable energy sector, which gives him important financial, regulatory, sustainability and environmental insights relevant in the transition to cleaner, more sustainable energy at PNM. Mr. Hughes is CEO and managing director of an energy storage company and is the former CEO and director of a NASDAQ listed solar company and a private company that owned and operated power distribution, power generation (both thermal and renewable) and natural gas transportation and distribution businesses.

    We continually evaluate whether our governance processes are appropriate to our size and complexity and effective in promoting holistic and long-term approaches to managing environmental, social and governance matters as well as whether our disclosures on this topic are transparent and helpful to our stakeholders. For example, we are currently evaluating different transparency frameworks, including the framework created by the Task Force on Climate-Related Financial Disclosures and a framework created by EEI. The Company is also participating in an EPRI project that is evaluating potential climate change policy scenario analysis and GHG goal setting.

    At PNM Resources, our Vision and our Values create a compass which guides our company and our employees:

    • Vision: Create a clean and bright energy future.
    • Values: Safety for ourselves, our co-workers, our customers and our communities depends on every employee, every day; Caring about the welfare of others is a company tradition. It fosters a positive workplace, a focus on customers and dedicated community service; Personal integrity and honest communication guide our dealings and keep us accountable to our stakeholders and to each other.

    We work diligently every day to do business in an ethical, open and transparent manner, and this portal is an extension of that commitment. Here you can access the key sustainability information related to the operations of PNM Resources' utilities- PNM in New Mexico and TNMP in Texas. The information is compiled under five main headings: Environment, Generation Portfolio, Social, Economic, and Governance.

    At PNM Resources, the term "sustainability" encompasses a broad range of important actions. It starts with our responsibility to deliver safe, reliable, affordable and environmentally responsible energy to our customers, and extends to areas that include:

    • Economic development- supporting job growth, workforce training and efforts to retain and recruit business to New Mexico
    • Improving the quality of life- partnering with community nonprofit organizations that support economic vitality and provide a hand-up to the less fortunate. Encouraging the spirit of volunteerism among employees, and providing financial contributions targeted to create meaningful change
    • Conservation and resource protection- going beyond increasing cleaner energy resources to include wildlife protection, conserving precious water resources and maintaining our infrastructure in ways that minimize the impact on the environment
    • Corporate governance- demonstrating strong leadership, setting high expectations and insisting on accountability for ourselves and our business operations
    • Efficiency- operating our businesses in ways that effectively serve our customers while minimizing costs

    We are proud of our company and proud of the positive difference we make in the communities that we serve. Through the hard work and dedication of our employees, we have achieved strong results, although we know there is still much to do. We will continue to strive to improve, and to support the communities we serve across New Mexico and Texas.

    Learn more about our sustainability story